Return Policy

Return Policy of Exclusive Khushaal

At Exclusive Khushaal, we are committed to providing our customers with quality products and a reliable shopping experience. If you receive a product that is damaged, defective, incorrect, or significantly different from what you ordered, you may be eligible to request a return or exchange under this policy.

1. Return Eligibility

To be eligible for a return, the product must meet the applicable return conditions. Products should generally be unused, unworn, unwashed, and in their original condition with the original packaging, tags, labels, and accessories where applicable.

2. Return Period

Customers should contact Exclusive Khushaal as soon as possible after receiving their order if they wish to request a return. Return requests should generally be submitted within 3 days of receiving the product.

Requests submitted after the applicable return period may not be accepted.

3. Conditions for Returning a Product

Returned products must meet the following conditions:

• The product must be unused and unworn.
• The product must not have been washed or altered.
• Original tags and labels should remain attached.
• Original packaging should be retained where applicable.
• The product should not have been damaged by the customer.
• Proof of purchase or order information may be required.

4. Non-Returnable Products

Products that have been used, worn, washed, altered, damaged by the customer, or returned without required tags and packaging may not be eligible for return.

Certain products may also be excluded from returns due to their nature or hygiene considerations.

5. Damaged or Defective Products

If you receive a damaged or defective product, please contact Exclusive Khushaal immediately after receiving the order. We may request photographs or other information to verify the condition of the product.

After reviewing the issue, we will determine whether the product qualifies for a return or exchange.

6. Incorrect Product

If you receive a product different from the one you ordered, please contact us as soon as possible with your order details. After verification, we may arrange an appropriate return or exchange.

7. How to Request a Return

To request a return, please contact our customer support team and provide your order number along with details about the reason for the return.

Depending on the situation, you may also be asked to provide clear photographs of the product and its packaging.

Once your request has been reviewed and approved, our team will provide instructions regarding the return process.

8. Exchange Policy

Where applicable, eligible products may be exchanged for another available product. Exchanges are subject to product availability and approval by Exclusive Khushaal.

If the requested replacement product is unavailable, an alternative resolution may be offered where applicable.

9. Return Shipping

Return delivery arrangements and associated charges may depend on the reason for the return. If the return is due to an incorrect, damaged, or defective product supplied by us, Exclusive Khushaal may arrange or cover the applicable return delivery cost.

10. Return Approval

All return requests are subject to review and approval. Meeting the general return conditions does not automatically guarantee that a return will be accepted.

Exclusive Khushaal reserves the right to decline a return request when the product does not meet the applicable return conditions.

11. Contact Us

If you have any questions about our Return Policy or would like to request a return or exchange, please contact us:

Last updated: September 2026